Managed Services

Technology promises to make our working lives easier and more efficient but that’s not always the reality. The moment something goes wrong your business starts to grind to a halt. We can stop that from happening. Acting as your outsourced IT department our managed services team supports your whole company around the clock. 

We can advise on your IT strategy, looking at which technology and solutions will be best for your objectives and define how they will fit in with what is already in place. We can provide you with the support and resource you need so you can focus on your company knowing that you have a resilient and flexible managed service. Rosenman IT Solutions has been the trusted support partner for businesses across the Detroit Metro area for a decade. IT has ever-increasing importance so making sure you have the right managed services partner can be key to your company’s success. 

• 24/7 support

• Real-Time Monitoring – Monitor all Windows Event Logs, network devices

• Security Management – Remove and prevent anti-virus, anti-spyware security solution

• Microsoft Updates – Install and manage all Microsoft Updates

• Disk Defragmentation - Perform hard disk maintenance on a scheduled basis

• Broadband Support – Administration of Internet services and equipment

• Backup / Disaster Recovery – Manage existing backup solution

• Asset Management - Complete hardware, software, and user security audits

• SLA backed service and delivery model

• Outsourced full IT services - Unlimited Remote Tech Support

• Technology Project Coordinator

• Cost-effective

• Certified and experienced engineers

• Smooth migration from your existing provider

• Vendor Management

• Weekly, monthly and quarterly executive reports

Managed Service Desk